We can make life easier for you!
Did you know that you can now pay online?
It's fast, easy, and secure, so why wait? Here you'll find some information on how to get started.
Have you ever looked at a calendar and suddenly realised that your rent/ payment was due that day? Or worse still, that it was due a few days ago and that it is now late? With online payments, these concerns are a thing of the past.
Simply hop on your computer and in just a few minutes, your rent/invoice is paid! And this is in addition to not having to write cheques, address envelopes, find /buy stamps or find time to visit our office
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your card information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
Is there is any charge for paying by card or using this service?
No, this is a totally free service and you will not incur any charge from us to use this method of payment.
What is your refund policy?
Any refunds are to be requested through us and not through Worldpay. We can only issue refunds once cleared funds have been received from Worldpay and it has been agreed that a refund is due. We will not be able to refund you any money if you have paid a holding deposit for a property to let and you decide you no longer wish to rent the property, or if you fail the necessary credit checks. Please note that all transactions take approximately 3-5 working days to clear our account and until all funds are cleared no refunds can be made.
What if my card is refused?
Cards are not refused by us but by your bank or card issuer. There could be many reasons this happens and we suggest you contact your card issuer in the first instance if you incur a problem with your payment.
Can I have a receipt?
Yes. You will receive a confirmation on your screen after you make the payment. This will display your unique transaction number. You will also receive an email confirming the payment has been successful.